07402 0967656am – 10pm, seven days AboutServices Areas Our WorkReviewsContact07402 096765Get a Free Quote Menu Legal # Terms & ConditionsDW Treecare, St Helens How we quote, what we need from you, and what you can expect from us on the day. Get a Free QuoteCall 07402 096765 - 5.0 from 31 Google reviews - Fully insured: cover up to £5m, details on request - Free, no-obligation quote - Open 6am – 10pm, seven days HomeTerms & Conditions ## 1. About these terms These terms apply to work carried out by DW Treecare, owned and run by Daniel Walsh, 31 Stevenson Cres, Saint Helens, WA10 4JN. Accepting a quote means accepting these terms. ## 2. Quotes and pricing The initial site visit and quote are free and carry no obligation. We do not operate a fixed price list, every price is based on the specific tree, hedge or plot, its access and its condition. A quote covers only the work described in it. If the job changes once work begins, or hidden defects or obstructions are found, we will stop, explain the position and agree any revised price with you before continuing. ## 3. Booking and access Work is booked for an agreed date. You agree to provide safe access to the site and to move vehicles, garden furniture, pets and anything else that could be damaged or get in the way. Where access runs through a neighbouring property, it is your responsibility to obtain that permission before we attend. ## 4. Consents and protected trees You confirm that you own the trees to be worked on, or have the owner's permission. We check for Tree Preservation Orders and Conservation Area status and can prepare and submit applications on your behalf, but work cannot proceed until any required consent is granted. We will not carry out work that would breach a TPO or Conservation Area protection. ## 5. Weather and rescheduling Tree work at height is weather dependent. We may postpone a booking for high winds or other unsafe conditions, and will rearrange the earliest practical date. We are not liable for losses arising from a weather-related postponement. ## 6. Waste and timber Unless agreed otherwise, all arisings are chipped on site and recycled for biomass, and removal is included in the price. Timber you wish to keep must be requested before work starts; where agreed, we will cut and stack it on site. ## 7. Standard of work Work is carried out by qualified operatives to the specification agreed. We do not offer a formal written guarantee; a tree cannot be put back once it has been cut. What we commit to is that the work is done to specification, the site is left clean, and we are not finished until you are satisfied with it. Any concern should be raised with us before we leave site, or as soon as reasonably possible afterwards. ## 8. Insurance and liability DW Treecare is fully insured with public liability cover up to £5 million, details available on request. We are not liable for pre-existing defects, for damage to unmarked underground services, drains or cabling, or for minor unavoidable marking of lawns and soft ground where machinery access has been agreed. ## 9. Payment Payment is due on completion unless different terms have been agreed in writing. Invoices are issued for the amount quoted plus any variations you have agreed. ## 10. Cancellation Please give us as much notice as possible if you need to cancel or move a booking. Where costs have already been incurred on your behalf, for example a council application fee : those remain payable. ## 11. Contact Call 07402 096765, email info@dwtreecare.co.uk or use the contact page. Our working hours are 6am – 10pm, seven days. Owner-led tree surgery across Knowsley, Liverpool, St Helens and West Lancashire. No job too small, no tree too tall. FacebookInstagramGoogle ### Services - Tree Removal St Helens - Large Tree Removal Widnes - Dangerous Tree Removal Merseyside - Crown Reductions Liverpool - Tree Pruning Liverpool - Hedge Trimming Liverpool - Stump Grinding Knowsley - Ivy Removal Merseyside - Land Clearance Merseyside - Cat Rescue from Trees Merseyside - Conifer Reduction St Helens - Crown Thinning St Helens - Crown Lifting St Helens - Tree Pollarding St Helens - Storm Damaged Trees St Helens - Ash Dieback Tree Work St Helens ### Service Areas - Tree Surgeon Knowsley - Tree Surgeon St Helens - Tree Surgeon Liverpool - Tree Surgeon West Lancs - Tree Surgeon Ormskirk - Tree Surgeon Scarisbrick - Tree Surgeon Widnes - Tree Surgeon Skelmersdale - Tree Surgeon Maghull ### Get in Touch 31 Stevenson CresSaint HelensWA10 4JN 07402 096765 info@dwtreecare.co.uk Open 6am – 10pm, seven days ### Popular searches Tree removal St HelensDangerous tree removal MerseysideLarge tree removal WidnesTree surgeon KnowsleyTree surgeon LiverpoolTree surgeon OrmskirkStump grinding KnowsleyHedge trimming LiverpoolIvy removal MerseysideTree surgeon West Lancs © 2026 DW Treecare. All rights reserved. Privacy PolicyTerms & ConditionsCookie PolicyFully insured · City & Guilds Level 3 Arboriculture · All relevant certificates held Call Now Free Quote